Your record, measured — not a star rating.
Every member has a reliability profile built from the quality of their actual work. It decides which roles and topics you are offered and which pay tier you are on. You can see your own profile at any time.
What it looks like
Member FX-08371 · GST · 12 years · ITC, e-invoicing, returns Identity ✓ Credential ✓ Experience ✓ Calibration 94% · Agreement with final answers 92% Accepted 812 · Rejected 41 · Authenticity flags 0 Tier: Gold — eligible to review and write cases
Illustrative
What's measured
| Measure | What it means |
|---|---|
| Calibration | Accuracy on the calibration test and topic refreshers |
| Agreement with final answers | How often your answer matches the certified answer after review and adjudication |
| Control-case accuracy | Accuracy on hidden cases with known answers |
| Acceptance rate | Share of work accepted first time |
| Consistency | Same answer when the same point is asked differently |
| Authenticity | No flags for AI-written or copied work |
Tiers
| Tier | Typical access and threshold |
|---|---|
| Bronze | Solving on standard cases — after passing calibration and probation |
| Silver | Solving on hard cases; case writing — after 100 accepted tasks with 85%+ agreement |
| Gold | Review; complex case writing — after 300 accepted tasks with 90%+ agreement |
| Senior | Adjudication, by invitation — 12+ years' practice and 92%+ agreement |
Fair to you
Genuinely ambiguous cases never count against you. Disagreement with an adjudicator on a hard case is normal and lightly weighted. You can ask for any rejection to be explained, and appeal it. Appeals are made within 14 days and decided by a different senior reviewer within 10 working days.
Private to you
Your profile is visible to you and our quality team. Customers see only anonymous IDs and aggregate network statistics.
Your reliability profile — FAQ
Does disagreeing with an adjudicator hurt my record?+
Only lightly on hard cases, and never on genuinely ambiguous ones.
Can I appeal a rejection?+
Yes. You can ask for any rejection to be explained and appeal it. Appeals are made within 14 days and decided by a different senior reviewer within 10 working days.
Who can see my profile?+
You and our quality team. Customers see only anonymous IDs and network-wide statistics.
Zynoviq